Country General Manager – Arusha, Tanzania

About the role

A premier luxury destination management company, based in East Africa and specialising in custom, high-end safaris, is looking for a Country General Manager for its offices in Tanzania. The role covers the overall leadership, growth and profitability of the DMC's operations in the country, combining strategic oversight with hands-on operational excellence. Knowledge of the Tanzania tourism landscape is a must.

Key responsibilities

• Develop and execute the country's business strategy aligned with the company's overall objectives
• Identify growth opportunities, new markets and product development initiatives
• Build and maintain relationships with key international partners, agents and tour operators
• Ensure seamless delivery of all safari programmes, itineraries and services
• Oversee supplier relationships (hotels, transport, guides and experiences)
• Manage budgets, forecasts and P&L accountability
• Lead, mentor and develop a high-performing local team
• Represent the company in industry forums and tourism boards, and build relationships with government bodies and tourism authorities

Required profile

• Bachelor's degree in Business Administration, Tourism Management, Hospitality Management, Finance or a related field; an MBA or relevant postgraduate qualification is advantageous
• Minimum 8-10 years of senior management experience
• At least 5 years in tourism, hospitality, safari operations or a DMC environment
• Proven experience managing multi-disciplinary teams

Required skills

• Strong financial and commercial management skills
• Strong operational management skills
• Excellent leadership and people development capability
• Financial literacy and budget management

The vacancy is advertised by Summit Recruitment & Search, a recruitment and executive search agency in Kenya. Applicants are contacted directly, and those who do not hear back within two weeks are not considered for this role.