Tracker (Vehicle Tracking Operator)

About the role

Alistair Group, a logistics provider in East and Southern Africa with over 1,000 employees and more than 1,000 trucks, is hiring a Tracker in Kurasini, Dar es Salaam. Trackers monitor the location of trucks via GPS, keep track of truck fleets and help recover vehicles that are stolen. The role is full-time, entry level and based in the tracking call centre.

Key responsibilities

• Monitor and record the location and status of trucks.
• Communicate any issues that prevent cargo from moving efficiently to operations and support staff.
• Work as part of a team in the tracking call centre as a vehicle tracking operator.

Required profile

• Diploma or Bachelor's degree in a relevant field, or equivalent vocational qualification, with experience in transport and logistics service support.
• Fluent English and Kiswahili.
• Computer literacy and IT literacy.

Required skills

• Clear communication skills.
• Computer literacy to operate online management systems.
• Faultless administration skills for accurate and efficient procedures.
• Problem-solving skills.