Operations Executive - Air Freight

About the role

A client of Shugulika Africa Limited is looking for a Logistics / Operations Executive (Air Freight) based in Dar es Salaam. The role oversees outbound shipment operations and ensures smooth cargo movement through airports, working closely with airlines, transporters and airport handling teams to keep things efficient, cost-effective and well reported.

Key responsibilities

• Send pre-alerts to destination countries for all outbound shipments.
• Coordinate with airport handling teams to track and monitor cargo movement.
• Liaise with airlines, shipping lines and transporters to confirm bookings and schedules.
• Maintain effective communication with service providers including airlines, transporters and warehouse operators.
• Negotiate with transporters and warehouse providers to optimise costs while keeping service quality high.
• Prepare daily and weekly shipment status reports.
• Monitor KPIs such as on-time delivery, data accuracy and service quality.
• Identify operational bottlenecks and recommend process improvements.

Required profile

• Understanding of international shipping terms (Incoterms).
• Familiarity with airline cargo procedures and airport operations.
• Strong organisational and multitasking abilities.
• Ability to work independently and within a team.

Required skills

• Proficiency in MS Office, especially Excel and Word.