Parts Sales Executive

About the role

An automotive client is looking for a Parts Sales Executive to join its team in Dar es Salaam. The role centres on promoting and selling automotive parts and accessories while delivering excellent customer service and effective inventory management. It covers identifying customer needs, processing orders, giving technical support, managing stock and building relationships with retail, trade and workshop customers.

Key responsibilities

• Promote and sell automotive parts and accessories to customers.
• Identify customer needs and give accurate product information and technical support.
• Process orders, quotations and transactions accurately and efficiently.
• Educate customers on product features, benefits, warranties and promotions.
• Build and maintain relationships with retail, trade and workshop clients.
• Monitor and manage stock levels, assist with stock counts and inventory control.
• Handle product returns, core exchanges and warranty processes professionally.
• Meet and exceed monthly and annual sales targets.
• Work with service and workshop teams to support seamless customer service.
• Stay up to date on new products, industry trends and competitor activity.

Required profile

• Diploma or degree in Sales, Marketing, Business Administration or a related field.
• Proven experience in automotive parts sales or a similar role.
• Excellent communication, negotiation and interpersonal skills.
• Strong product knowledge of automotive parts and technical aptitude.
• Well organized, able to manage orders, records and stock; valid driver's licence is an advantage.

Required skills

• Proficiency in MS Office and CRM systems.
• Customer-focused approach and ability to build rapport and resolve issues.