Office Secretary (Back Office) – Relocate to Kisemvule

About the role

The Back Office Secretary supports the smooth operation of our company by handling administrative, customer service and data management tasks. Based in Kisemvule, the role works closely with the Managing Director, department heads and external partners, and requires relocation.

Key responsibilities

• Perform daily administrative duties such as scheduling, correspondence and data entry.
• Provide in‑person and telephone support to customers.
• Maintain and update internal databases, including customer information.
• Facilitate communication between departments and ensure information flow.
• Assist with accounting and financial reporting tasks.
• Support the Managing Director with business and personal tasks and coordinate with heads of departments, consultants and service providers.

Required profile

• Diploma or degree in economics, communication, marketing or a related field.
• At least three years of experience in agribusiness (farmer groups, buyers, traders, transporters, input suppliers or processors) or trade and export.
• Proficiency in spoken and written English and Kiswahili; additional languages are a plus.
• Strong communication skills, both verbal and written.
• Willingness to relocate to Kisemvule.
• International, industrial, food production, agri‑processing, international trade, organic certification, food standards (ISO/BRCSMETA) audit experience.
• Experience dealing with governmental agencies and e‑government platforms (immigration, kazi‑portal, BRELA, TRA, TIC, CBT).

Required skills

• Advanced computer skills, especially MS Office and MS Excel.
• Advanced social media and marketing capabilities.
• Valid car driving licence.