HR Performance Manager

About the role

Blue Recruits Ltd is hiring an HR Performance Manager based on Nyerere Road, Dar es Salaam, Tanzania. The role implements performance management procedures and policies, linking target sign-off, performance evaluation, review meetings and PIPs, and runs promotion reviews while handling misconduct and termination cases so that people cases remain compliant, with no litigation and no arbitration losses.

Key responsibilities

• Update quarterly Personal KPI Commitment Letters by job description, broken down by month, and ensure employees sign and file them; serve refusals with two witnesses.
• Verify performance data and behaviour records monthly, correct deviations and produce the monthly performance sheet.
• Run monthly and quarterly evaluations, calibrate the 2-7-1 distribution and submit the quarterly Performance Management Report to management meetings.
• Hold three-party review meetings (monthly for sales, quarterly for others, 100% completion), build the evidence chain and produce signed records.
• Set 30-/60-day PIPs for C-rated employees, follow up every two weeks and conclude within 2 months, terminating on fail.
• Collect A+ success cases, promote them and design recognition materials.
• Manage promotion reviews: run P1-P5 reviews within departments, coordinate P6+ reviews with department heads and cross-department panels, draft the nine-box grid, publish results, update the successor list and pipeline map, and archive files.
• Handle attendance, misconduct and separation cases: collect evidence, issue show-cause letters and warnings, hold hearings, and process terminations in line with local labour law, preparing evidence bundles for legal counsel.
• Maintain original performance and disciplinary documents, keep 2-7-1 charts and PIP tracking in the HRIS, train supervisors on review meetings and refusal-to-sign scripts, and share promotion results and successor lists with training teams.

Required profile

• Bachelor's degree or above in HRM, Business Administration, Law or a related field.
• 5+ years in HR, including 3+ years in performance management and/or employee relations.
• Familiarity with labour law and arbitration procedures.

Required skills

• KPI design, 2-7-1 distribution, PIP management, nine-box talent review and promotion assessment.
• Labour law and arbitration procedures.
• Hands-on experience handling labour disputes.