Administrative / Receptionist

About the role

A client of Shugulika Africa Limited, a prominent travel company, is looking for an Administrative/Receptionist in Dar es Salaam. The role keeps the office running smoothly by handling front-office activities, supporting staff and maintaining an organised, welcoming environment while following company procedures.

Key responsibilities

• Greet and assist visitors and direct them to the right departments
• Manage incoming calls, emails and correspondence
• Keep the reception and office area tidy and well equipped
• Handle mail, deliveries and office supplies inventory
• Schedule meetings, manage calendars and arrange travel and accommodation
• Prepare vouchers and keep records of office expenses
• Operate office equipment and do clerical work such as filing, photocopying and faxing
• Follow security and safety procedures and support general administrative duties

Required profile

• Proven experience as a Receptionist, Front Office Representative or Office Administrator
• Strong written and verbal communication skills
• Professional appearance and customer service orientation
• Excellent organisational, multitasking and time management skills
• Proactive approach and ability to solve problems resourcefully

Required skills

• Proficiency in Microsoft Office Suite
• Familiarity with office equipment