Presales Engineer - Cybersecurity

About the role

A client in the information technology and cybersecurity solutions industry is looking for a Presales Engineer (Cybersecurity) to join its team in Dar es Salaam. The role supports channel partners and end customers in the assigned territory, providing technical expertise, driving partner enablement, running product demonstrations and giving presales support for cybersecurity solutions such as Next-Generation Firewalls, Endpoint Protection and EDR/XDR.

Key responsibilities

• Provide presales technical assistance in qualifying leads and support the sales team
• Work with end customers and channel partners to drive business opportunities and solution adoption
• Conduct on-site partner visits, customer demonstrations and Proof-of-Concept sessions
• Enable partner engineers through training on firewalls, endpoint, server and cloud security
• Manage and motivate a team of Partner Technical Engineers
• Plan and run enablement activities such as workshops, webinars, training and whiteboarding sessions
• Support the sales cycle, including implementation guidance and coordination with the engineering team
• Help partners build technical case studies, success stories and marketing references
• Respond to RFPs and prepare detailed technical documentation
• Act as technical lead to educate partners, customers and the sales team on new products and features
• Organise technical events such as partner roadshows, workshops and awareness sessions
• Analyse partner performance with quarterly SWOT analyses and support partners in complex environments
• Perform post-sales support for high-potential customers and partners

Required profile

• Bachelor's or Master's degree in Information Technology, Computer Science or a related field
• At least 3 years of experience as a Presales Engineer in cybersecurity, preferably with hands-on work on Next-Generation Firewalls, Endpoint Protection and EDR/XDR
• Strong presentation, demonstration and solution articulation skills
• Proven ability to engage technical (CTO/CIO) and business (CMO) stakeholders
• Solid understanding of channel enablement, partner management and sales engineering

Required skills

• Firewall, endpoint security, VPN, LAN/WAN, routing and switching, cloud security (AWS, Azure, Google Cloud, VMware) and authentication (Active Directory, LDAP, MFA)
• DNS, SMTP, HTTP, HTTPS, TCP/IP and related protocols
• Familiarity with malware families, hacking techniques and IDS/IPS evasion methods