Senior Administration Officer – HR Operations

About the role

The Senior Administration Officer provides high‑level professional, technical and administrative support to the Manager of HR Operations Support. The role ensures efficient administration services across all departments, rigorous cost control, robust HSE compliance and effective contractor performance management.

Key responsibilities

• Ensure compliance with GGML HSE standards and champion safety in all administrative areas.
• Monitor and evaluate performance of core HR administration contractors (transport, catering, cleaning, laundry, commissary).
• Conduct monthly contractor performance reviews, document outcomes and close action items.
• Verify work completion before processing service provider payments in SAP.
• Design, manage and update key administrative systems and databases, including meal control and exit Social Security Fund tracking.
• Maintain audit‑ready records and support Opex/Capex budgeting for HR Operations Support.
• Supervise day‑to‑day administrative operations such as staff bus transportation, fleet tracking, route inspections and meal deliveries.
• Oversee social security contributions, voluntary scheme administration and employee medical card issuance.
• Ensure zero cost leakage and process verified invoices within ±5% of monthly budget forecasts.

Required profile

• Senior‑level professional with extensive experience in HR administration and contractor management.
• Proven ability to manage budgets, control costs and analyse cost drivers.
• Strong knowledge of HSE standards and incident investigation procedures.
• Experience supervising transport, catering and facilities services.
• Excellent record‑keeping and audit‑readiness skills.

Required skills

• SAP for invoice processing and financial control.
• Database management for administrative and social security systems.
• Budget preparation, monitoring and variance analysis.
• Cost control and cost‑driver analysis.
• Contractor performance monitoring and reporting.
• HSE compliance and safety championing.