Operational Excellence Manager (Freight Forwarding)

About the role

Africa Global Logistics Tanzania Limited (AGL), a leading logistics and transport operator in Tanzania with 300 employees, is hiring an Operational Excellence Manager in Dar es Salaam. The manager reports to the Managing Director and sits on the executive committee, aiming to increase the organisation's OpEx maturity, deliver real results and contribute to its operational strategy.

Key responsibilities

• Build a register of issues to be addressed and assess the impact of potential projects
• Prioritise and plan OpEx projects, define methodologies and allocate resources
• Build a network of OpEx partners to expand the number of projects and actions
• Train operations managers in day-to-day OpEx skills such as visual management, operational standards and problem solving, and coach employees to support culture change
• Provide day-to-day coaching for improvement projects and lead critical projects
• Mobilise the executive committee to prioritise actions in line with strategy and involve them on the shop floor
• Raise awareness of initiatives such as Gemba tours and Kaizen challenges
• Share improvement initiatives from other AGL subsidiaries with the AGL Group ExOp community

Required profile

• Strong operational excellence experience in any sector
• Proven track record of applying Lean methods and tools successfully
• Experience deploying operational excellence within a site or company
• Lean Six Sigma Green Belt / Black Belt certification desirable
• Proven leadership skills, persuasion and mobilisation abilities at all levels
• Knowledge of logistics and shipping operations is a plus