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Hotel Restaurant Manager

Catalonia Hotels & Resorts · Unguja Nord

New
Senior 🇬🇧 English

Job description

About the role

A highly organized and service‑focused Restaurant Manager is needed to oversee daily restaurant operations within a hotel setting. The role ensures exceptional guest experiences, drives team performance, and optimizes revenue while maintaining high standards of hygiene and service.

Key responsibilities

  • Oversee daily restaurant operations, ensuring smooth service flows and guest satisfaction.
  • Lead, train, and motivate the service team to deliver exceptional hospitality.
  • Maintain high standards of cleanliness, hygiene, and service presentation.
  • Handle guest inquiries, complaints, and VIP requests professionally.
  • Develop and implement service procedures, SOPs, and promotional activities.
  • Manage staff scheduling, performance, and operational planning.
  • Collaborate with the kitchen team to ensure menu consistency and timely service.
  • Monitor revenue, control costs, and support upselling initiatives.
  • Ensure compliance with safety, sanitation, and brand standards.

Required profile

  • Diploma or degree in Hospitality Management or a related field.
  • Minimum 8+ years of experience in food & beverage operations, with at least 2 years in a supervisory or managerial position.
  • Strong leadership, communication, and problem‑solving abilities.
  • Proven experience in staff supervision, team development, and guest service excellence.
  • Expertise in revenue management, upselling strategies, and SOP implementation.
  • Knowledge of reservation and seating coordination, hygiene, safety, and compliance management.

Questions fréquentes

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Published 1 hour ago

Expires 1 month from now

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Catalonia Hotels & Resorts

Unguja Nord