Hotel Restaurant Manager
Catalonia Hotels & Resorts · Unguja Nord
Job description
About the role
A highly organized and service‑focused Restaurant Manager is needed to oversee daily restaurant operations within a hotel setting. The role ensures exceptional guest experiences, drives team performance, and optimizes revenue while maintaining high standards of hygiene and service.
Key responsibilities
- Oversee daily restaurant operations, ensuring smooth service flows and guest satisfaction.
- Lead, train, and motivate the service team to deliver exceptional hospitality.
- Maintain high standards of cleanliness, hygiene, and service presentation.
- Handle guest inquiries, complaints, and VIP requests professionally.
- Develop and implement service procedures, SOPs, and promotional activities.
- Manage staff scheduling, performance, and operational planning.
- Collaborate with the kitchen team to ensure menu consistency and timely service.
- Monitor revenue, control costs, and support upselling initiatives.
- Ensure compliance with safety, sanitation, and brand standards.
Required profile
- Diploma or degree in Hospitality Management or a related field.
- Minimum 8+ years of experience in food & beverage operations, with at least 2 years in a supervisory or managerial position.
- Strong leadership, communication, and problem‑solving abilities.
- Proven experience in staff supervision, team development, and guest service excellence.
- Expertise in revenue management, upselling strategies, and SOP implementation.
- Knowledge of reservation and seating coordination, hygiene, safety, and compliance management.
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Published 13 hours ago
Expires 1 month from now
4 views · 0 interested
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Catalonia Hotels & Resorts
Unguja Nord
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