Export Supervisor

About the role

A leading logistics and export company based in Dar es Salaam, recruited through its client, is looking for an Export Supervisor to coordinate return cargo and grow its export business. The role covers sea export operations for Tanzania and neighbouring countries (Malawi, Zambia, Rwanda, Burundi, Uganda) via the Port of Dar es Salaam.

Key responsibilities

• Design and implement export strategies, ensuring project requirements and documentation are met.
• Plan weekly cargo for available trucks and coordinate shipping schedules.
• Confirm rates with Operations and clients, prepare business plans for target volumes and profits, and monitor customer transactions.
• Open files on SAP and generate shipment orders; oversee daily export department operations and increase transit and local export sales.
• Maintain operational records, liaise with authorities, shipping lines and client agents, and ensure timely bookings and review detention charges and invoices.
• Submit loading lists and orders to clients and shipping lines, escalate issues with pre-advised trucks not loaded on time, and resolve complaints within 24 hours.
• Generate daily, weekly and monthly reports on export operations and truck status, and meet KPIs.

Required profile

• Diploma in Clearing and Forwarding or Bachelor's in Logistics Management.
• 2-3 years of export experience; clearing and forwarding experience is a plus.
• Strong interpersonal, analytical and computational skills, problem-solving ability and attention to operational detail.

Required skills

• SAP knowledge is an advantage.
• Excellent English communication and customer management skills.