Senior Operations Manager – Devices Global Logistics

About the role

Amazon Lab126 is seeking a Senior Operations Manager to lead the K‑Flex Operations team within Device Global Logistics. The role focuses on scaling logistics for Amazon’s digital devices, driving strategic initiatives and collaborating with 3PL partners and internal stakeholders worldwide.

Key responsibilities

• Lead and execute complex, cross‑functional initiatives across Transportation, Business Intelligence, Operations, and Finance.
• Partner with supply‑chain experts to support and influence strategic business initiatives for global scaling.
• Collaborate with 3PL field leaders to identify and implement innovative technology solutions and improve operational productivity.
• Analyze operational barriers, identify root causes, and assess financial impact.
• Work with cross‑functional teams and 3PL partners to proactively remove daily operational obstacles.
• Drive network‑wide process standardization and evaluate global warehouse topology for efficiency.
• Conduct business reviews with senior leadership, presenting insights, risks, and recommendations.
• Travel regularly to support operations and stakeholder engagement.

Required profile

• Proven experience working with large, complex data sets.
• Strong ability to communicate results and present to senior leadership.
• Demonstrated success managing cross‑functional projects in fast‑paced, ambiguous environments.
• Willingness to travel as an essential part of the role.

Required skills