Commercial Manager – Shipping Services

About the role

We are looking for an experienced Commercial Manager to lead our liner, RoRo and related shipping services in Tanzania. You will shape the sales strategy, convert opportunities into business and explore new markets and revenue streams.

Key responsibilities

• Maintain deep knowledge of Tanzania and East Africa trade lanes, cargo flows, competitors, freight rates and regulatory developments.
• Collaborate with Customer Service, Documentation and Operations to ensure efficient bookings, cargo handling and customer query management.
• Act as the liaison between customers and internal teams to resolve issues quickly and protect service quality.
• Define and drive sales strategy for liner, RoRo and other cargo segments, building relationships with shippers, freight forwarders and agents.
• Identify new markets, trades and customer segments, and propose actions to increase revenue, improve yield and grow market share.

Required profile

• Proven commercial, sales or business development experience in the shipping industry, preferably in a managerial role.
• Hands‑on experience with liner and RoRo shipping, with exposure to container, breakbulk, vehicles or project cargo.
• Strong understanding of shipping commercial practices, freight pricing, trade documentation and port operations.
• Strategic and analytical mindset with the ability to spot opportunities and turn them into results.

Required skills

• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Word