Graduate Trainee - Station Information System

About the role

This graduate trainee role supports the operation, monitoring and continuous improvement of digital and automated systems across a retail station network. It works closely with station teams, dealers, IT, HQ, technical vendors and other stakeholders to keep OASIS POS, ATG, FCC/DOMS, solar monitoring, Powerview and Power BI systems running reliably. The role also contributes to the company's Go Green and sustainability initiatives, especially through solar monitoring and energy-data reporting.

Key responsibilities

• OASIS: monitor daily shift processing and closures, create and maintain station and dealer records, support users, escalate unresolved issues, attend weekly HQ coordination meetings, coordinate connectivity fixes and integrate DOMS/FCC with OASIS POS.
• ATG: track installation progress, verify data daily, report equipment breakdowns to vendors, maintain incident records and support ATG-FCC-OASIS integration.
• Solar monitoring: check daily status, troubleshoot connectivity and data issues, follow up on breakdowns, process monthly solar billing documents and ensure accurate transmission to Powerview and Power BI.
• Go Green: take part in sustainability campaigns, support digital and energy-efficiency initiatives, collect operational data for reporting and promote use of energy-monitoring systems.
• User support and reporting: act as first point of contact for digital-system issues, keep an incident tracker, escalate critical issues and prepare periodic reports on availability, incidents, data accuracy and integrations.

Required profile

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Electronics/Telecommunications Engineering or another relevant technical discipline.
• Desirable: experience supporting digital, retail, automation or IT infrastructure systems; experience with POS, ATG, FCC/DOMS, Power BI or similar platforms; experience dealing with vendors.
• Good knowledge of troubleshooting, connectivity, data management and user support.
• Analytical, detail-oriented, service-minded, able to coordinate with station teams, HQ, IT teams and vendors, and committed to safety, operational excellence and sustainability.

Required skills

• Digital system administration and user support
• POS and retail technology support
• Basic network and connectivity troubleshooting
• Data validation and reconciliation
• Power BI and operational dashboards awareness
• ATG and fuel-station automation knowledge
• System integration understanding (ATG, FCC/DOMS, POS)
• Microsoft Office, especially Excel