Manager - Technology and Innovation

About the role

MicroSave Consulting's Centre for Responsible Technologies (CRT) is looking for a Manager-Technology and Innovation based in Dar es Salaam to advance its work in Digital Public Infrastructure (DPI). The role combines technical advisory, hands-on project delivery and business development, working with government agencies, donors, private-sector partners and development organizations to design, develop and implement responsible digital solutions in Tanzania and across multiple countries.

Key responsibilities

• Lead and support DPI and digital transformation projects, from assessing digital maturity and gathering requirements to guiding solution design and supporting implementation.
• Advise clients on technology choices, digital governance, standards and policies, and turn policy priorities and technical requirements into recommendations clients can implement and scale.
• Develop project plans, feasibility studies, functional requirements, system assessments, project reports and research papers, and review deliverables against quality standards.
• Engage senior stakeholders, manage project teams and resources, and support the professional development of direct reports.
• Identify business opportunities in East Africa, build client relationships and lead or contribute to proposals and concept notes.
• Represent the firm at industry events and policy dialogues, support learning exchanges and share insights through articles and blogs.

Required profile

• Bachelor's or Master's degree in technology, computer science, engineering, information systems, digital transformation or a related discipline.
• At least 8 years of relevant experience in digital transformation, DPI or a related field, including managing large-scale digital transformation projects.
• Experience in digital governance, technology policy or large-scale digital transformation, with a strong understanding of at least one of the technical areas mentioned.
• Experience leading or supporting technical assistance, requirements gathering, solution design and implementation, and providing research and advisory services to clients, ideally in Africa.
• Demonstrated experience managing a team, planning resources and working with larger teams; experience managing multiple projects and teams across countries is highly desirable.
• Prior consulting experience and sector experience in international development, DPI, financial inclusion or technology for development are an advantage.

Required skills

• Strong analytical, project management and stakeholder engagement skills.
• Ability to explain technical concepts clearly, write reports and proposals, present recommendations and meet deadlines.
• Relevant professional certifications in technology, digital transformation, AI/ML, cloud, data or enterprise architecture are an advantage.