Information Technology Infrastructure Specialist

About the role

This position covers the full range of IT infrastructure work: server and network management, application and dev environment support, security and compliance, systems administration, and technical support. It also includes documentation, reporting and contributions to IT strategic planning.

Key responsibilities

• Manage and maintain servers (Windows/Linux), virtual machines and cloud instances (AWS/Azure/GCP)
• Oversee network infrastructure (switches, routers, firewalls, VPN) and ensure high availability and disaster recovery are tested regularly
• Monitor system performance and proactively address issues
• Support development teams by configuring dev, staging and production environments and managing CI/CD tools such as GitLab CI, Jenkins and GitHub Actions
• Implement cybersecurity controls, manage user access and identity, run system audits and ensure compliance with data protection standards
• Administer email systems (Microsoft 365/Google Workspace) and databases (MySQL, PostgreSQL, SQL Server), including backups
• Provide Tier 2/3 support and troubleshoot network, hardware and software issues
• Maintain documentation, system configurations, network diagrams and SOPs, and produce health checks, security logs and incident reports

Required profile

• Bachelor's degree in IT, Computer Science, Information Systems or a related field
• 3+ years of experience in IT infrastructure, system administration or network engineering
• Experience supporting software development environments

Required skills

• Hands-on experience with Windows and Linux servers
• Networking knowledge (LAN/WAN, DNS, DHCP, VLANs) and experience with firewalls, routers and switches
• Familiarity with cloud platforms (AWS/Azure/GCP)
• Database administration and backup strategies