ESG Manager - Environmental, Social and Governance

About the role

The Resort ESG Manager implements, coordinates and monitors the resort's environmental, social and governance policies, procedures and programmes during pre-opening and its subsequent operation. The role integrates ESG criteria into daily operations, ensures compliance with corporate standards and local regulations, and acts as the operational link between the resort and the Corporate ESG Department.

Key responsibilities

• Monitor energy, water and waste: collect electricity and fuel data, coordinate energy reduction plans, track leaks and water-saving devices, set up waste separation and traceability, and monitor food waste with Kitchen and F&B.
• Develop the pre-opening ESG plan, embed ESG criteria in operating procedures, run a pre-opening ESG assessment and prepare an ESG action schedule.
• Support community and social projects, including partnerships with local organisations, training, employability initiatives and corporate volunteering.
• Protect biodiversity and the environment: identify nearby ecosystems, prevent impacts on flora and fauna, comply with rules on beaches and gardens, and record environmental incidents.
• Introduce ESG criteria into supplier selection and procurement, and review supplier compliance.
• Deliver ESG training, organise campaigns and build a network of ESG champions.
• Collect and validate ESG indicators, maintain dashboards, prepare monthly reports and support sustainability certifications and audits.
• Keep an ESG register of requirements and incidents, and coordinate cross-departmental actions through regular meetings and operational rounds.

Required profile

• Degree or training in Environmental Sciences, Environmental Engineering, Sustainability, Hospitality Management, Tourism, Biology, Social Responsibility or a related field.
• Previous experience in sustainability, environment, social responsibility, quality or operational management.
• Preferred: hotel, resort or tourism experience, experience in hotel openings, indicator collection, audits/certifications and cross-departmental project coordination.

Required skills

• Knowledge of energy, water, waste and emissions management, ESG indicator reporting and tourism-sector sustainability certifications.
• Responsible procurement and supply-chain principles, social project management and biodiversity impact prevention.
• Soft skills: adaptability, analytical and problem-solving skills, attention to detail, communication, leadership, teamwork and time management.