Account Manager – Mid Market

About the role

We are looking for an Account Manager – Mid Market to drive growth of Airtel Africa’s network services and value‑added solutions across Tanzania. You will work with senior‑level customers to understand their strategies and position Airtel’s fixed and mobile connectivity, NaaS, CPaaS, IoT, security and cloud offerings.

Key responsibilities

• Engage C‑level and senior managers of existing and prospective mid‑market customers to define a roadmap toward Airtel contracts.
• Sell core and add‑on services, achieving and exceeding revenue targets for both existing accounts and new logos.
• Maintain strong relationships and coordinate Airtel executive sponsors for bi‑annual or annual business reviews.
• Analyse competitor activity, identify cost‑reduction or technology‑refresh opportunities and propose solutions.
• Prepare regular market and performance reports to support strategic decision‑making.

Required profile

• University degree in business, sales, marketing or a related field.
• 3‑5 years of sales and relationship‑management experience with mid‑sized businesses.
• Proficiency in English and Swahili.
• Ability to work in a performance‑driven environment.

Required skills

• Knowledge of Fixed and Mobile Connectivity.
• Experience with Network‑as‑a‑Service (NaaS).
• Experience with Communications‑Platform‑as‑a‑Service (CPaaS).
• Familiarity with Internet of Things (IoT) solutions.
• Understanding of Security and Cloud services.