Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors and callers, ensuring a professional and welcoming experience while supporting daily administrative operations.

Key responsibilities

• Handle documentation, filing, record keeping, and other administrative tasks.
• Receive and assist visitors, answer telephone calls, respond to inquiries, and manage correspondence professionally.
• Report, follow up on, and maintain records related to Occupational Health and Safety (OHS) issues.
• Maintain proper OHS and front‑desk documentation and records.

Required profile

• Minimum 2 years of relevant front‑desk, reception, or administrative experience, or a fresh graduate with relevant qualifications and strong interest.
• Good understanding of front‑desk duties and responsibilities.
• Excellent communication and interpersonal skills in English and Swahili (written and spoken).
• Presentable, professional, polite, responsible, and reliable.

Required skills

• Proficiency with Microsoft Office applications.