Volunteer – Management Services

About the role

The World Food Programme is seeking a motivated volunteer to support its Management Services unit. This role provides essential administrative assistance to ensure smooth daily operations and effective internal support.

Key responsibilities

• Act as the first point of contact for internal queries, facilitating timely resolution of routine issues.
• Coordinate all courier and shipment services, including receiving, documenting, and dispatching official packages and mail.
• Track outgoing and incoming consignments, maintain up‑to‑date logs, and communicate any delays to relevant stakeholders.
• Draft, format, and proofread various documents, prepare routine correspondence, and ensure proper storage of records and archives.
• Respond to simple queries related to facilities and service requests.

Required profile

• Strong interest in humanitarian and non‑profit work.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple tasks efficiently.
• High attention to detail and commitment to confidentiality.

Required skills

• Proficiency with standard office software (word processing, spreadsheets).
• Basic knowledge of courier and shipment procedures.
• Ability to maintain accurate records and logs.

What we offer

• Opportunity to contribute to a Nobel Peace Prize‑winning organization.
• Inclusive, diverse, and supportive work environment.
• Access to training, mentorship, and professional development programs.
• Valuable experience in humanitarian logistics and administration.