Workshop Administrator

About the role

We are looking for a Workshop Administrator to keep our vehicle repair workshop running smoothly. You will be the central administrative hub, ensuring every vehicle is logged, every job is tracked, and parts are accounted for so technicians can focus on repairs and customers receive timely service.

Key responsibilities

• Manage the end‑to‑end administrative flow of workshop jobs, from vehicle intake to customer release, keeping job status, technician assignments and turnaround times up to date.
• Communicate job progress and expected completion dates to customers and escalate any delays caused by diagnosis, parts, or approvals.
• Control spare‑parts inventory: record custody, issue parts to technicians, reconcile stock transfers and trigger replenishment before shortages occur.
• Maintain accurate job cards, trackers, inspection records and warranty documentation.
• Produce the daily workshop report, highlighting delays, stockouts, repeat repairs and other operational exceptions.

Required profile

• Strong attention to detail and ability to keep data clean and organized.
• Excellent communication skills to keep customers and internal teams informed.
• Proactive mindset for identifying bottlenecks and escalating issues promptly.
• Experience in a fast‑moving workshop or similar operational environment is preferred.

Required skills

• Administrative and record‑keeping proficiency.
• Basic inventory management and parts tracking.
• Ability to use standard office software (e.g., spreadsheets, word processing).