Spa Manager – Luxury 5‑Star Resort (Zanzibar)

About the role

We are looking for an internationally qualified Spa Manager to lead the Healing Earth Spa at a prestigious 5‑star resort in Zanzibar. This full‑time position offers the chance to shape a world‑class wellness operation and deliver exceptional guest experiences in a stunning tropical setting.

Key responsibilities

• Oversee daily spa operations with autonomy and professionalism.
• Lead and develop a team of therapists, ensuring consistent five‑star service.
• Report operational updates, financial performance, and KPIs to Head Office.
• Set, monitor, and achieve revenue and performance targets.
• Prepare accurate daily financial and operational reports.
• Create innovative treatments, protocols, and wellness packages aligned with market trends.
• Collaborate with resort management to ensure seamless guest experiences.
• Engage high‑profile guests and uphold VIP service standards.
• Support spa marketing initiatives, promotions, and partnerships.

Required profile

• Internationally recognised spa and beauty therapy certifications (e.g., ITEC, CIDESCO, SAAHS).
• Minimum five years’ experience as a Spa Manager in a luxury 5‑star hospitality environment.
• Proven track record of delivering premium guest experiences and driving profitability.
• Strong leadership, team motivation, and KPI achievement skills.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.
• Familiarity with spa‑specific booking and reporting software.

What we offer

• Competitive remuneration package aligned with industry standards.
• Fully covered international flights and transport logistics to Zanzibar.
• On‑site accommodation provided.