Assistant Laundry Manager – Resort

About the role

As the Assistant Laundry Manager you will support daily laundry operations at RIU Jambo Zanzibar, ensuring pristine linen standards, efficient garment care, and high guest satisfaction across the resort.

Key responsibilities

• Assist in directing washing, drying, ironing, uniform maintenance and valet laundry services to maintain quality and consistency.
• Maintain strict sanitation, fabric‑care and machinery standards while complying with health, chemical safety and RIU protocols.
• Guide, train and motivate a multicultural laundry team, fostering high morale and productivity.
• Collaborate with Housekeeping, Food & Beverage, Front Office and Maintenance to ensure seamless linen turnarounds.
• Support inventory and cost control, including chemical dosing, linen management, water/energy conservation and stock tracking.
• Oversee guest valet laundry requests, delivering meticulous service that enhances the overall guest experience.

Required profile

• Proven experience as an Assistant Laundry Manager, Laundry Supervisor or senior laundry leader in a five‑star or luxury all‑inclusive resort.
• In‑depth knowledge of commercial laundry machinery, wash formulas, chemical safety, fabric care and stain treatment.
• Hands‑on leadership style with the ability to mentor and develop teams.
• Strong attention to detail for linen cleanliness, presentation and operational organization.
• Excellent organizational and communication skills with a drive for continuous improvement.

Required skills

• Commercial laundry machinery operation
• Wash formula preparation
• Chemical safety handling
• Fabric care management
• Garment stain treatment

What we offer

• Competitive salary package
• Company healthcare coverage
• Efficient staff transport
• Nutritious meals while on duty
• Single accommodation during work periods
• Special discounts at all RIU Hotels & Resorts worldwide