Spa Manager – Luxury 5‑Star Resort (Zanzibar)

About the role

We are looking for an internationally qualified Spa Manager to lead the Healing Earth Spa at a prestigious 5‑star resort in Zanzibar. This full‑time position offers the chance to shape a world‑class wellness operation, delivering exceptional guest experiences in a stunning tropical setting.

Key responsibilities

• Oversee day‑to‑day spa operations with autonomy and professionalism.
• Lead and develop a team of therapists, ensuring consistent five‑star service.
• Report operational and financial performance to Head Office, providing regular updates.
• Set, monitor, and achieve revenue and performance targets while maintaining profitability.
• Produce accurate daily financial and operational reports.
• Design innovative treatments, protocols, and wellness packages aligned with market trends.
• Collaborate with resort management to ensure seamless guest experiences.
• Engage high‑profile guests, delivering VIP treatment standards.
• Support spa marketing initiatives, promotions, and partnerships.

Required profile

• Diploma in International Beauty Therapy (ITEC, CIDESCO, or SAAHSP) and Level 3 NVQ or equivalent.
• Accredited Massage Therapy Diploma (essential).
• Minimum five years’ experience as Spa Manager in a luxury 5‑star hospitality environment.
• Proven track record of delivering premium guest experiences and leading teams.

Required skills

• Proficiency with Microsoft Word, Excel, and Outlook.
• Familiarity with spa‑specific booking and reporting software systems.

What we offer

• Competitive remuneration package aligned with industry standards.
• Fully covered international flights and transport logistics to Zanzibar.
• On‑site accommodation provided.