Front Desk Guest Relations Administrator

About the role

Zo Spaces is seeking a warm, organized Front Desk Guest Relations administrator to be the first point of contact for members and visitors in its Dar es Salaam workspace. You will create a welcoming environment, support seamless daily operations, and keep the space guest‑ready at all times.

Key responsibilities

• Greet all visitors and members with professionalism and warmth, directing them appropriately.
• Assist in booking and preparing meeting rooms, ensuring AV equipment, supplies and amenities are ready.
• Monitor and maintain office and pantry inventory, handling light administrative tasks such as printing, filing and incoming calls.
• Coordinate with vendors or internal teams for basic maintenance or restocking needs.
• Conduct regular walk‑throughs of common areas, lounges and meeting rooms to ensure they meet Zo Spaces standards and report any issues.

Required profile

• Friendly, service‑oriented and well‑spoken.
• Strong organizational skills with attention to detail.
• Confidence using booking systems and email tools.
• Prior experience in hospitality, coworking or front‑desk roles is an advantage.

Required skills