Assistant Housekeeping Manager

About the role

At Hyatt, we foster a culture of belonging and care, where colleagues can thrive. As an Assistant Housekeeping Manager you will support the Housekeeping team in delivering exceptional guest experiences through immaculate cleanliness, attention to detail, and personalized service. You will also assist the Housekeeping Manager in maintaining high standards across the hotel.

Key responsibilities

• Support daily operations of the Housekeeping department in line with Hyatt brand standards.
• Ensure guest satisfaction by maintaining cleanliness and presentation throughout the property.
• Assist in managing staff schedules, training, and performance to foster a productive work environment.
• Collaborate with other departments to uphold operational goals and corporate strategies.
• Monitor inventory of linen, amenities, and cleaning supplies.
• Conduct regular inspections to verify compliance with hygiene and presentation standards.

Required profile

• University degree or diploma in Hospitality or Hotel Management.
• Minimum 2 years experience as a Housekeeping Manager or Assistant Housekeeping Manager.
• Strong leadership, organizational and problem‑solving abilities.
• Excellent English communication; Swahili is a plus.
• Proficient in Microsoft Office applications.
• Good interpersonal and administrative skills.