Assistant Lodge Manager

About the role

The Assistant Lodge Manager supports the Lodge Manager in overseeing daily operations of a small, intimate lodge. This hands‑on position ensures high guest satisfaction, maintains operational standards, and helps drive key performance metrics.

Key responsibilities

• Assist the Lodge Manager in supervising all lodge departments, including front desk, housekeeping, and food & beverage.
• Step in as acting manager during the Lodge Manager’s absence, ensuring seamless continuity of service.
• Monitor and report on key performance indicators related to guest experience and operational efficiency.
• Help maintain high standards of cleanliness, safety, and overall lodge presentation.
• Contribute to staff scheduling, training, and performance evaluations.

Required profile

• Strong commitment to delivering exceptional guest experiences.
• Ability to work in a fast‑paced, hands‑on environment.
• Excellent organizational and communication skills.
• Proactive attitude with a focus on continuous improvement.

Required skills