Spa Attendant – Luxury Safari Lodge

About the role

The Spa Attendant will ensure the spa area at Four Seasons Serengeti Lodge maintains the highest standards of cleanliness, hygiene and guest service. Working closely with therapists and the hospitality team, you will create a welcoming environment for guests seeking relaxation in a unique African setting.

Key responsibilities

• Prepare and maintain treatment rooms, changing areas, relaxation zones and refreshment stations according to Four Seasons standards.
• Assist therapists with set‑up and clean‑up of treatment spaces, ensuring all equipment is ready for each appointment.
• Greet guests courteously, respond to inquiries, accommodate special requests and resolve any complaints with professionalism.
• Handle guest interactions, including guiding them to appointments and providing information about spa services.
• Comply with all Four Seasons policies, procedures and health‑safety regulations.

Required profile

• Demonstrated ability to work efficiently in a hospitality environment.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Excellent interpersonal skills and a courteous, professional demeanor.

Required skills

What we offer

• Opportunity to work in a world‑class luxury resort within the iconic Serengeti wildlife reserve.
• Exposure to an international guest base and a collaborative team culture.
• Professional development within the Four Seasons brand.