Senior Operations Manager – Device Global Logistics

About the role

Amazon Lab126 is seeking a Senior Operations Manager to lead the K‑Flex Operations team within Device Global Logistics (DGL). You will drive strategic, cross‑functional initiatives that enable Amazon’s digital devices business to scale globally, working closely with transportation, business intelligence, finance and 3PL partners.

Key responsibilities

• Lead and execute complex, cross‑functional projects across multiple organizations, ensuring alignment among diverse stakeholders.
• Partner with supply‑chain experts to influence strategic initiatives that support global scaling of K‑Flex.
• Collaborate with 3PL field leaders to identify and implement innovative technology solutions and improve operational productivity.
• Systematically analyze operational barriers, identify root causes, and assess financial impact.
• Work with cross‑functional teams and 3PL partners to proactively remove daily operational obstacles.
• Drive network‑wide process standardization and evaluate global warehouse topology for efficiency.
• Conduct business reviews with senior leadership, presenting insights, risks and recommendations.
• Travel regularly to support operations and stakeholder engagement.

Required profile

• Experience working with large, complex data sets.
• Proven ability to communicate results effectively.
• Strong project‑management capabilities in fast‑paced, ambiguous environments.
• Excellent presentation skills and ability to influence senior leadership.

Required skills

What we offer

• Opportunity to shape logistics strategy for Amazon’s high‑profile consumer devices.
• Collaborative, innovative environment with global impact.
• Exposure to cutting‑edge technology and large‑scale supply‑chain operations.