Senior HR Manager

About the role

A logistics company based in Dar es Salaam is looking for an experienced and proactive Human Resource Manager to oversee all HR and administrative functions. The role ensures compliance with company policies and labor laws and supports management in building a productive, disciplined and customer-focused workforce. It covers payroll coordination, employee relations, recruitment, training and maintaining a positive work environment.

Key responsibilities

• Ensure strict compliance with company regulations, policies and office administration procedures.
• Oversee staff payroll preparation and submit it to the CFO after verifying eligibility and settlement requirements.
• Guide and counsel employees on HR policies, procedures and conduct, and monitor employee behaviour while enforcing high standards of professionalism and customer service.
• Take part in recruitment, interviewing, hiring and termination processes.
• Design and run onboarding and induction programs for new employees.
• Support disciplinary actions and grievance handling in line with company policy and labor laws.
• Develop and coordinate training and staff development programs.
• Handle emergency and critical staff-related situations and liaise with drivers, operations teams and management.
• Maintain accurate employee records, attendance and leave data, resolve workplace disputes and review employment terms and working conditions for compliance with labor legislation.

Required profile

• Bachelor's degree in Human Resources Management, Business Administration, Industrial Relations or a related field from a recognized institution.
• Professional HR certification (CHRP, SHRM, CIPD or equivalent) is an added advantage.
• Minimum of 4-6 years' experience in Human Resources, including at least 2 years in a supervisory or managerial role.
• Proven experience in payroll coordination, employee relations, recruitment and disciplinary processes.
• Experience in a logistics, transport or operations-driven environment is a strong advantage.

Required skills

• Strong knowledge of Tanzanian labor laws, employment regulations and HR best practices.
• Payroll coordination and employee relations management.