Fleet Manager – Managed Fleets

About the role

The Fleet Manager will oversee the daily operations of a large fleet of vehicles, ensuring smooth and efficient transportation services across East and Southern Africa. The role involves real‑time fleet monitoring, handling operational escalations, and maintaining high standards of documentation and safety compliance.

Key responsibilities

• Maintain accurate real‑time data on truck locations, status, and remarks using fleet management systems such as Smartsheet.
• Handle operational escalations related to cargo delays, breakdowns, or other issues and communicate promptly with client liaison and stakeholders.
• Manage proof‑of‑delivery (POD) documentation, ensuring upload to the repository within 48 hours of off‑loading.
• Create and close trips for dispatched vehicles, avoiding cancellations or documentation delays.
• Verify availability and functionality of required transport documents, especially for cross‑border cargo.
• Raise import/export requests promptly and log IT tickets for system‑related issues.
• Enforce safety and convoy protocols, escalating risks and delays to management.
• Coordinate communication between drivers, clients, and internal teams to ensure seamless operations.

Required profile

• Proven ability to manage a large vehicle fleet and oversee daily operational activities.
• Strong analytical skills to enhance fleet performance and optimize transit times.
• Excellent communication skills for interaction with drivers, clients, and internal stakeholders.
• Commitment to safety, compliance, and continuous improvement.

Required skills

• Experience with fleet management software, specifically Smartsheet.