Facilities & Admin Assistant

About the role

The Facilities & Admin Assistant ensures the smooth operation of the headquarters in Dar es Salaam, handling front‑office duties, office upkeep, and coordination with internal and external stakeholders. This full‑time position reports to the Head of Human Resources and works closely with branch teams, security, and service providers.

Key responsibilities

• Welcome clients and visitors, manage reception area and switchboard.
• Oversee incoming and outgoing mail, and perform secretarial tasks such as printing, copying and shredding.
• Arrange travel for staff after approval and handle official documents.
• Supervise cleaners and gardeners, ensure office cleanliness and health‑and‑safety compliance.
• Manage small purchases (e.g., coffee, sugar) and maintain a tidy reception.
• Support HR in staff engagement events and coordinate space & event setup.
• Act as fire warden, perform building checks, and manage key/access requests.
• Provide cover for the role during leave by training a designated staff member.

Required profile

• Highly organized, professional and hard‑working.
• Strong initiative, able to meet deadlines and multitask efficiently.
• Excellent communication, telephone and interpersonal skills.
• Customer‑focused with solid business communication abilities.

Required skills

What we offer

• Opportunity to work in a dynamic, multinational environment.
• Professional development and exposure to HR and facilities management.