Customer Service Consultant – Order Entry

About the role

The GA Customer Service Consultant will focus on order entry tasks while supporting stakeholders and clients. This entry‑level position is ideal for candidates with a recent Grade 12 qualification and a strong interest in call‑centre environments.

Key responsibilities

• Engage with stakeholders to understand order requirements.
• Provide client service and support throughout the order lifecycle.
• Perform administration and systems management related to order processing.
• Maintain accurate records and ensure timely entry of orders.

Required profile

• 0‑1 years of experience in a call centre, customer service, or administration role.
• Grade 12 or equivalent education.
• Ability to work under pressure and manage stress.
• Strong attention to detail and punctuality.

Required skills

• Customer service skills.
• Client services skills.
• Administration skills.
• Verbal and written communication skills.
• Computer literacy – MS Office suite.