Client Manager

About the role

As a Client Manager at NTT DATA you will be responsible for building and nurturing relationships with assigned accounts, ensuring client satisfaction and driving growth across all solution areas. You will use the company’s tools and methodologies to understand client needs and propose tailored technology solutions.

Key responsibilities

• Manage and grow relationships to achieve expansion, renewals, and revenue targets.
• Collaborate with NTT DATA offices worldwide to deliver a consistent client experience.
• Develop account strategies, identify sales opportunities and minimize churn.
• Use Salesforce.com to track accounts, opportunities, pipelines and forecasts.
• Act as the first point of contact for client issues and ensure timely resolution.

Required profile

• Strong strategic thinking and planning abilities.
• Proven experience in managing regional client portfolios.
• Ability to influence stakeholders and work across multiple geographies.
• Understanding of international trade policy is a plus.

Required skills

• Salesforce.com