Branch Manager – Dar es Salaam

About the role

WATU, Africa’s fastest‑growing asset finance company, is seeking an enthusiastic Branch Manager to lead its Dar es Salaam branch. You will drive operations, support entrepreneurs, and help expand the company’s impact in Tanzania.

Key responsibilities

• Oversee and manage all aspects of branch operations.
• Identify new market opportunities and align with the company’s growth strategy.
• Implement staff training, development programmes and conduct performance appraisals.
• Address customer issues promptly through appropriate channels.
• Manage staff productivity and introduce creative performance mechanisms.
• Maintain stakeholder relationships with dealers, stage chairmen and government authorities.
• Prepare timely reports for senior management.
• Ensure compliance with safety, health, and business regulations.
• Uphold the company’s brand standards of excellence and service quality.
• Collaborate with marketing on event planning and with departmental heads to meet business needs.
• Control branch costs, including petty cash and inventory management.
• Prevent and manage fraud, and apply SWOT analysis to drive actions.

Required profile

• Minimum 2 years of successful operations experience.
• Excellent communication and presentation skills, including written English.
• Integrity, enthusiasm and a passion for continuous learning and development.

Required skills

• Knowledge of SWOT analysis and its practical application.