Business Development Manager

About the role

The Business Development Manager will drive loan, advance, deposit and alternative product growth across NBC branches. The role involves leading sales activities, supporting and training branch sales officers, and ensuring a seamless customer acquisition process.

Key responsibilities

• Acquire and recruit new business customers, conduct KYC and risk reviews, and open accounts.
• Visit existing customers regularly, ensure acquisition points function smoothly, and enhance the overall customer experience.
• Identify local sectors with growth potential and collaborate with product partners to tailor offerings.
• Coordinate with Corporate & Institutional Banking and Business Banking teams to capture retail opportunities.
• Lead deposit mobilization campaigns, continuously solicit deposits, and meet branch deposit targets.
• Cross‑sell bank products such as mobile, internet, agent banking, insurance, deposits, loans, FX and transfers.
• Gather market intelligence on competition, products and service levels.
• Build and maintain long‑term relationships with high‑net‑worth and segmented customers, reducing churn.
• Maintain branch business databases, monitor KPIs, and report on loan turnaround, PAR and NPL metrics.

Required profile

• Proven experience in business development or sales within the banking sector.
• Ability to manage, coach and monitor branch sales officers.
• Strong understanding of KYC, risk assessment, deposit mobilization and cross‑selling techniques.
• Excellent relationship‑building and customer‑engagement skills.
• Analytical mindset for market intelligence and performance reporting.

Required skills

What we offer

• Opportunity to lead growth initiatives in a historic Tanzanian bank.
• Dynamic work environment with exposure to a wide range of banking products.
• Professional development through training and mentorship.