Tour Consultant – Swedish & Italian Speaking (Remote)

About the role

We are seeking Swedish‑ and Italian‑speaking Tour Consultants to work remotely, helping clients design unforgettable safaris across Tanzania, Kenya, Uganda and other East African destinations. The role involves managing the full client journey from the first inquiry to post‑safari feedback.

Key responsibilities

• Respond to client inquiries, bookings and payments via WhatsApp, email and phone.
• Prepare detailed, personalized itineraries that reflect client preferences.
• Generate accurate invoices and follow up on payments.
• Collect post‑safari feedback and address any concerns.
• Communicate booking changes promptly before and during trips.
• Resolve issues early to ensure a smooth safari experience.
• Contribute to weekly and monthly sales targets.

Required profile

• Diploma or degree in Hospitality or a related field.
• Excellent command of Swedish or Italian.
• Minimum two years of experience in the travel industry, preferably in tour consulting or hotel operations.
• Proven ability to sell Tanzania and other East African destinations.
• Strong written and verbal communication skills.
• Ability to multitask and handle multiple client requests efficiently.
• Willingness to work flexible hours when needed.

Required skills