Senior Operations Manager

About the role

We are looking for an experienced Senior Operations Manager to lead our logistics and freight forwarding operations. In this role you will drive efficiency, oversee daily activities across air, ocean and road freight, and ensure high‑quality service delivery for our clients.

Key responsibilities

• Manage logistics, transport, and operational activities to meet service targets.
• Monitor service delivery and operational performance, reporting on key metrics.
• Lead, coach, and develop operational teams to foster a high‑performing culture.
• Optimize processes, control costs, and improve resource utilization.
• Ensure compliance with company policies, industry standards, and customs regulations.

Required profile

• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• Minimum of 7 years of experience in operations management, preferably within logistics, transport, or supply chain environments.
• Strong leadership, problem‑solving, and decision‑making abilities.

Required skills