Officer, Operational Excellence

About the role

The Officer, Operational Excellence will support the design and implementation of automation and continuous‑improvement initiatives while advancing the organisation's Data Governance agenda. The role also assists in coordinating the Data Governance Council and ensures data quality standards are maintained.

Key responsibilities

• Identify, analyse, design and roll out automation and process‑improvement projects.
• Support and facilitate Data Governance Council meetings and agenda setting.
• Establish, maintain and promote Data Quality standards and policies.
• Coordinate and update the Data Dictionary and ensure compliance with data policies.
• Assess process flows for efficiency and drive software‑engineering solutions.

Required profile

• First‑degree qualification in Software Engineering, Computer Science, Data Management, Project Management or a related field.
• Experience with data integration, process improvement and project management methodologies (e.g., Lean, Six Sigma).

Required skills

• ETL and data integration techniques.
• PowerBI for data visualisation.
• Application development experience.
• Lean and Six Sigma methodologies.
• Data analysis and continuous process improvement.