Head of Clearing

About the role

We are looking for a proactive, detail‑oriented Head of Clearing to lead our shipping lines and clearing operations. In this senior position you will coordinate warehouse teams, manage import and export transport processes, and ensure seamless customs clearance across all shipments.

Key responsibilities

• Guarantee availability of IT infrastructure and staffing to handle transit volumes.
• Monitor pre‑alerts and raise queries within six hours of receipt.
• Prepare and submit customs entries promptly, sharing assessment documents with the border team.
• Complete BT declarations immediately upon truck arrival at the border.
• Maintain and update the RIT tracking sheet with accurate data.
• Guide drivers through customs checkpoints and oversee CFS carry‑in procedures.
• Manage sea‑freight bookings, equipment collection, and vessel engagement deadlines.
• Verify port dues, wharfage charges, and ensure timely export documentation.
• Submit bond cancellation files after cargo delivery and handle all export‑clearance matters.
• Ensure import pre‑alerts, pre‑clearance, and maintain strong relationships with ICDs.
• Lead the team in meeting KPI expectations, avoiding roll‑overs, and reporting to supervisors.

Required profile

• Proactive and detail‑oriented mindset.
• Experience managing warehouse teams and coordinating import/export operations.
• Strong understanding of customs procedures, border documentation, and sea‑freight logistics.
• Ability to monitor timelines, communicate challenges, and escalate issues promptly.

Required skills