Front Desk Officer

About the role

We are seeking a Front Desk Officer to manage the reception area and provide professional support to visitors, clients and employees in our Tanzania office. The role requires strong communication skills, a pleasant personality and the ability to coordinate effectively with internal teams.

Key responsibilities

• Welcome and greet visitors, clients and guests in a professional manner.
• Handle incoming calls, emails and general enquiries, directing them to the appropriate department.
• Direct visitors and calls to the appropriate department or employee.
• Maintain the reception area and ensure a professional environment.
• Manage visitor records, front‑desk documentation and coordinate meetings and appointments.
• Receive and distribute correspondence, courier and office documents.
• Provide administrative and coordination support to the office team, including basic office records.
• Coordinate with internal departments for day‑to‑day administrative requirements and perform other front‑office duties as assigned.

Required profile

• 0–1 year of experience in front desk, reception, administration or customer service (preferred).
• Fresh graduates and freshers can apply.