CXC Agent

About the role

The CXC Agent ensures that AB InBev brands are available to all customers, driving sales volume and fostering long‑term commercial relationships. You will work closely with customers to communicate offers, increase buyer adoption, and support digital tools.

Key responsibilities

• Maintain brand availability across assigned customers and meet SKU availability targets.
• Achieve sales volume goals while complying with contractability, effectiveness, and retention KPIs.
• Conduct outbound calls to promote products, negotiate terms, and gather market insights.
• Monitor and report on performance indicators such as call quality, volume, and retention.
• Adhere to company policies, processes, and compliance standards.

Required profile

• Degree‑level qualification or equivalent, preferably in Commerce.
• 1–2 years of relevant commercial or sales experience.
• Strong service orientation, effective communication, and problem‑solving abilities.
• Honesty, integrity, and a compliance‑driven mindset.

Required skills

• Basic knowledge of Microsoft Excel.
• Basic knowledge of Microsoft Word.

What we offer

• Opportunities to develop within a global beverage leader.
• Access to training, resources, and a collaborative team environment.
• Commitment to gender equality and an inclusive workplace.