Customer Service Consultant – Zanzibar Branch
Standard Bank Group · Dar es Salaam
Job description
About the role
Provide exceptional customer service to clients at the Zanzibar branch, assisting with banking needs in a professional, friendly, and efficient manner.
Key responsibilities
- Resolve general banking queries and promote banking products and services.
- Capture and update customer information, promote digital banking solutions, and support branch service excellence.
Required profile
- First degree in Business, Commerce or related field.
- 1‑2 years of experience in a customer‑facing role, preferably in financial services.
Required skills
- Banking Process & Procedures
- Client Servicing
- Customer Reception and Channelling
- Customer Understanding (Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
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Published 16 hours ago
Expires 1 month from now
3 views · 0 interested
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Standard Bank Group
Dar es Salaam
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