Branch Manager - Dar es Salaam

About the role

The Branch Manager leads and manages all branch operations in Dar es Salaam, ensuring sales and loan portfolio targets are met, portfolio quality is protected, staff perform at their best and company policies and regulatory requirements are followed. The position is open to Tanzanian nationals only.

Key responsibilities

• Oversee day-to-day branch operations and build strong relationships with customers, regulators and partners
• Meet sales and loan portfolio targets and develop strategies for business growth
• Coach and motivate staff, conduct performance appraisals and identify training needs
• Ensure compliance with policies, procedures and regulations, and safeguard company assets
• Maintain accurate branch records and represent the company in legal and administrative matters at branch level
• Approve matters requiring Head Office approval and communicate daily operations to the COO
• Lead branch-level marketing and promotional initiatives and monitor loan portfolio quality and recovery

Required profile

• Degree in a business-related field or similar
• At least 5 years of work experience in an MFI setup, including sales experience in loan-related products
• Business acumen and integrity

Required skills

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organizational and time-management skills, written and verbal communication, problem-solving and attention to detail

What we offer

• Competitive compensation and benefits
• A supportive work culture and opportunities for career development
• An inclusive environment celebrating diversity