Assistant General Manager

About the role

We are seeking an Assistant General Manager to support the General Manager in overseeing operations at Mnemba Island, Zanzibar. The role combines guest experience leadership with operational, HR, and conservation responsibilities.

Key responsibilities

• Assist the General Manager in daily operations, guest interactions, and strategic meetings.
• Support the Operations, Hospitality, and Housekeeping teams to ensure high guest satisfaction.
• Manage uniform orders, South Africa orders, and maintain the FBC to‑do list.
• Oversee social media, PR communications, and supplier relationships.
• Participate in OPEX and CAPEX budgeting and financial reporting.
• Coordinate conservation projects and community development initiatives.
• Handle HR duties including performance appraisals, staff contracts, and monthly HR reporting.

Required profile

• Higher Diploma or Bachelor’s degree in Hospitality Management.
• 3–4 years of relevant experience in hospitality operations.
• Fluent in English, both oral and written.
• Computer literate and comfortable with reporting tools.

Required skills

• Proficiency with standard computer applications.
• Strong written and spoken English communication.