Personal Assistant – Business Banking

About the role

The Executive Assistant to the Director of Business Banking provides high‑level strategic, administrative and coordination support to ensure the smooth operation of the Business Banking leadership office. This role demands absolute professionalism, discretion and strong business acumen while interacting with senior executives, regulators, clients and internal stakeholders.

Key responsibilities

• Manage the Director’s calendar, travel arrangements and meeting priorities to optimise time utilisation.
• Act as the primary liaison between the Business Banking Director and internal/external stakeholders.
• Prepare agendas, briefing packs, presentations and meeting materials for various engagements.
• Track follow‑ups, action items and deliverables arising from meetings.
• Coordinate hospitality for executive and client meetings, maintaining inventory of refreshments and ensuring meeting spaces are clean and well‑organised.
• Oversee office equipment and supplies, liaise with IT and Facilities to resolve issues, and manage onboarding logistics for new team members.
• Maintain accurate records of departmental assets, stationery usage and inventory levels.
• Support the preparation of business documentation, conduct basic market research and compile insights on trends and client developments.

Required profile

• Demonstrated professionalism and ability to handle highly confidential information with discretion.
• Strong organisational skills and the capacity to manage multiple priorities in a fast‑paced environment.
• Excellent communication skills for interfacing with board members, government officials, large corporate clients and regulatory bodies.
• Proactive problem‑solver with a keen eye for detail.

Required skills