OLT Technical Support Engineer

About the role

We are seeking an OLT Technical Support Engineer to join our telecom team, providing expert support for optical line terminals and FTTx access networks. The role involves deployment, commissioning, operation, and maintenance of GPON/EPON networks.

Key responsibilities

• Configure, troubleshoot and monitor OLTs, ONT/ONU devices, and related PON infrastructure.
• Analyze alarms, performance data and network logs to identify root causes and improve stability.
• Support network integration, service provisioning, software upgrades, configuration backup and fault recovery.
• Collaborate with NOC, field engineers, project teams and customers to resolve technical issues and ensure successful project delivery.
• Provide technical guidance, documentation and communication with telecom operators and participate in customer meetings as needed.

Required profile

• Bachelor’s degree in Telecommunications, Computer Science, IT or a related field.
• Minimum 3 years of experience in OLT/FTTx technical support or network operations.
• Strong knowledge of GPON/EPON technologies and FTTx access networks.
• Excellent problem‑solving, communication skills and good command of English.
• Willingness to travel to project sites when required.

Required skills

• GPON and EPON technology
• OLT configuration, commissioning and troubleshooting
• ONT/ONU and PON equipment handling
• Ethernet, VLAN, DHCP and PPPoE
• Network alarm analysis and performance monitoring
• Network log analysis and fault recovery
• Software upgrades and configuration backup
• Network integration and service provisioning