Service Engineer

About the role

We are looking for a Service Engineer to deliver on‑site maintenance, troubleshooting and repair for a range of heavy‑duty construction equipment. The role involves travelling to customer sites, ensuring equipment reliability and providing technical support to operators and technicians.

Key responsibilities

• Perform preventive and corrective maintenance on excavators, wheel loaders, bulldozers, motor graders, cranes and other construction machinery.
• Diagnose and resolve mechanical, hydraulic, electrical and electronic faults.
• Conduct equipment inspections, commissioning and field repairs.
• Read and interpret technical drawings, hydraulic diagrams and electrical schematics.
• Prepare accurate service reports, maintenance records and technical documentation.
• Provide technical guidance and customer service to operators and technicians.
• Travel to various customer sites and construction projects as required.

Required profile

• Bachelor’s degree in Mechanical, Electrical, Mechatronics engineering or a related field.
• 2–3 years of experience servicing heavy‑duty construction equipment.
• Strong knowledge of heavy machinery and OHS procedures.
• Excellent problem‑solving, analytical and communication skills.
• Proficient in Microsoft Office.
• Fluent in English and Swahili, both written and spoken.
• Professional, self‑motivated and able to work under pressure.

Required skills

• Heavy machinery maintenance
• Mechanical troubleshooting
• Hydraulic system diagnostics
• Electrical/electronic fault diagnosis
• Reading technical drawings, hydraulic diagrams and electrical schematics
• Preventive and corrective maintenance
• Equipment inspection and commissioning
• Field repairs
• Service report preparation
• Microsoft Office applications